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Do you think technology in healthcare will benefit you?

Total number of votes: 28

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QIPP Digital Website

The NHS Connecting for Health QIPP Digital Website is now live.

Working with national and local teams to make use of digital technology in order to accelerate delivery of their quality,  innovation, productivity and prevention (QIPP) priorities.  

The site includes a digital initiatives map and register.  

Innovation Health and Wealth

This website is designed to help you implement Digital first (formerly Digital by default)  one of the high impact innovations identified in Innovation Health and Wealth, Accelerating Adoption and Diffusion in the NHS, published by the Department of Health in 2011. 


What is Digital first?

Created by Liz McKiernan, Jul 10, 2012
Shared With: Digital first

Comments (1)

“You have opened up a small door, which has led to something grand”. Patient discussing remote consultation

Digital first (formerly Digital by default) is a Department of Health initiative which aims to reduce unnecessary face-to-face contact between patients and healthcare professionals by incorporating technology into these interactions. By ‘unnecessary’ we mean, for example, attending a hospital or GP appointment to receive a test result that says everything is OK; or a visit to an outpatient clinic or GP surgery for something that could be discussed on the phone or via email or SKYPE. Digital first is not about replacing doctors or nurses with technology. Patients will still be able to get an appointment with a doctor or a healthcare professional if they choose to. Instead, it is about using technology in healthcare where it can deliver the same high standards in a way that is more flexible and convenient for patients, and at a lower cost.


Why is it important?

Created by Liz McKiernan, Jul 10, 2012
Shared With: Digital first

Comments (1)

Face-to-face appointments are, and always will be, central to healthcare, but are not necessary in every case. In fact, face-to-face appointments can often be inconvenient for patients, carers and families. 
Many of us now use electronic media to support our busy daily lives. Using technology for shopping, banking, completing tax returns, and even withdrawing cash are common practices for many of us. The ability to use email for non-confidential communications with healthcare professionals, or the opportunity to have a remote consultation with a doctor using the telephone or online technology, would often be a more convenient way for us to access NHS services.  
The NHS however, while being at the forefront of clinical technologies, has tended to lag behind in communications technology, with face-to-face interactions generally being the default.
Did you know that 90% of all interactions in healthcare are face-to-face and that every 1% reduction in face-to-face contact could save up to £200m?
Rising healthcare inflation, an ageing population and increasing public expectations will soon make the current healthcare system unaffordable. The NHS needs to change and move with the times. This means switching some face-to-face appointments to more convenient, lower cost alternatives, using digital technologies.  

  • Reducing unnecessary face-to-face interaction so that appointments can be given to the people who really need or would prefer them.
  • Fitting in with people’s busy lives and delivering faster and more convenient services.
  • Improving patient choice and satisfaction levels and enhancing quality of care.
  • Helping to deliver efficiency gains by reducing face-to-face interaction.
  • Empowering patients to take control of their own healthcare needs and promoting self-care.
  • Improving collaboration across healthcare, social care and industry.
  •  Helping to cut carbon emissions by reducing unnecessary travel to appointments.


Share your experiences and stories

How has Digital first benefited you?

by mari firbank, Jul 19, 2012
Status: Unanswered
3 Replies, Last by Nick Hunn, Oct 3, 2012

Transform's report "Digital first"

Here you can view the "Digital first" executive summary or the full report "Digital first" - the delivery choice for England's population' by Transform, which sets out ten initiatives that aim to improve quality and value of NHS services. 

Institute of Digital Healthcare



Gallery: '1.1 The future of digital first'

Futuristic yes, but think how far the NHS has come over the last 15 to 20 years.


Protect your digital devices


Created by Chloe Midwinter, Jan 14, 2013
Shared With: Digital first

Comments (0)

Tough-PAC® provides comprehensive protection and peace of mind for iPad. The combination of a sealed hard outer shell with internal shock protection and choice of manufacturing materials yields a case for iPad that is suitable for use in many harsh work place environments.

Tough-Pac iPad protection is particularly suitable for hospitals and the emergency services, due to its tough shell and because it can be cleaned with anti-microbial detergent wipes.

To find out more please visit their website.